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Innocent buy-stander
By Corky

      The sales clerk was young and attractive, unless you count the purple hair. "Do you sell hand cream?" I asked. She rolled her eyes and replied, "I haven't a clue." No kidding, I thought. But wait -- aren't sales people supposed to know what they sell?
      Most clerks I encounter know their products intimately. In fact they're eager to impart that wisdom if it means a sizable commission. And some are so convincing, they could sell me a freckle off my arm. They're also willing to go the extra mile, unlike a take-out-food clerk I encountered a few weeks

      After handing me my order, she sorted my hard-earned moolah, slammed the cash register drawer and walked away without so much as a thank you. "Could I have a bag for this?" I asked politely. I could tell from her expression my request bordered on outrageous.
      With a deep intake of breath, she tossed a sack on the counter. She made no move to bag my order so I performed the menial task myself.
      We've all had run-ins like that from time to time, and they certainly get the adrenaline flowing. So much so that a young woman in Troy, Michigan attacked a clerk at Hudson's department store.
      A video surveillance camera recorded her stepping behind the counter, throwing the clerk to the ground and swinging at her head.
      That, of course, was no way to handle the matter. Instead she should have sought out the store manager, thrown HIM to the ground and swung at HIS head. Er -- I mean, registered a complaint.
      On second thought, I take it back. Not EVERYONE has encountered rude sales people. Ann Landers received a noteworthy letter from a Mystery Shopper awhile back. That's someone paid to evaluate sales clerks while pretending to be a customer.
      M-S claimed she's demanded services she wasn't entitled to, returned items she bought at other stores, and generally been "downright nasty." But after harassing employees at over four hundred stores, she never found one who was "crude, rude or unpleasant."
      Well, no wonder! She intimidated the beans out of them! The poor workers were whipped into submission. After reading that, I plan to hire a detective to uncover this woman's identity. And next time I go shopping, I'm taking her with me.

      Corky is Lois Corcoran. Her column appears in the Ft. Worth Star Telegram Online and on a free parenting e-zine, The "M" Word.
"Jest Between You and Me," is now available at Hard Shell Word Factory. For a short reading, visit the Free Gallery of Authors' Voices.

Other Corky's:
Having an Identical Crisis
Nifty Ways to Leave Your Caller
Waking up is hard to do
Exercising My Gluttonous Maximus
To Make An Obscene Phone Call, Please Press "1"

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